Cookie Policy
The cookies and similar technologies this site uses, and why.
We use cookies and browser storage that the site needs to work or to keep it secure. These are always on. We also use analytics and marketing cookies, but only if you agree to them in the cookie banner. You can say no, and the shop works exactly the same. You can change your choice at any time with “Cookie settings” at the bottom of every page.
Cookies set by this site
| Name | Duration | Purpose |
|---|---|---|
| _medusa_cart_id | 7 days | Remembers the contents of your bag. |
| _medusa_jwt | 7 days | Keeps you signed in to your account. |
| _medusa_cache_id | 1 day | Shows you up-to-date product and price information. |
| _medusa_pending_customer | 1 day | Holds sign-up details while you finish creating an account. |
| grizz_consent | 12 months | Remembers your cookie choice so we do not ask again on every visit. |
| grizz_wishlist | 12 months | Remembers the pieces you saved to your wishlist when you are not signed in. |
| _grizz_social_optin | 15 minutes | Remembers whether you ticked the email list box when signing in with Google or Apple. |
| grizz-sale-* (browser storage) | Until cleared | Remembers that you closed the sale message. |
Cookies from our payment and security partners
| Name | Provider | Purpose |
|---|---|---|
| __stripe_mid, __stripe_sid | Stripe | Fraud prevention and secure payment, set when the payment form loads. |
| __cf_bm, cf_clearance | Cloudflare | Bot protection and site security. |
Analytics and marketing cookies (only with your consent)
We use Google Tag Manager to load Google Analytics 4 and Google Ads on this site. Nothing from Google is allowed to store or read identifiers on your device until you choose Accept all, or switch on Analytics or Marketing in Customise. Until then Google only receives a basic signal that you have not agreed. If you choose Reject all, no analytics or advertising cookies are set.
Analytics lets us see which pages and pieces people look at, how people move through the shop and which orders are completed, so we can improve it. Marketing lets us measure our adverts and show Grizz Studio® to people who have visited the shop. If you agree to Marketing, a scrambled (hashed) version of your email address may be sent to Google when you order, so that an advert can be matched to a sale. We never send your email address in readable form.
| Name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga, _ga_* | Google Analytics | Tells visits apart and records which pages are viewed (Analytics). | Up to 2 years |
| _gcl_au, _gcl_aw | Google Ads | Measures whether an advert led to a purchase (Marketing). | Up to 90 days |
| IDE, test_cookie | Google (DoubleClick) | Shows relevant adverts and measures them (Marketing). | Up to 13 months |
| grizz_vid | Grizz Studio® | A random ID that links your wishlist saves to a later order, so we can see which saved pieces sell (Analytics). | 12 months |
| grizz_purchase_* (browser storage) | Grizz Studio® | Remembers that an order has been counted, so it is not counted twice (Analytics or Marketing). | Until cleared |
Managing cookies
Use “Cookie settings” at the bottom of any page to change or withdraw your choice at any time. Withdrawing does not affect anything done before you withdrew. You can also delete or block cookies in your browser settings. The site’s bag, sign-in and checkout will not work if the necessary cookies listed above are blocked.
Contact us
Grizz Studio® is a trading name of Genisys Media Ltd, a UK-registered company (company number 15622889).
Address: Suite A, 82 James Carter Road, Mildenhall, Suffolk, IP28 7DE, United Kingdom
Email: [email protected] · Phone and WhatsApp: (+44) 786-373-6329
Customer service hours: Monday to Friday, 09:00–17:00 (UK time). We reply within 12 hours on weekdays.
Still unsure? Our workshop team replies to every message personally.
Contact us